Your story!

Pleasantly surprised, great food and service!

I blocked hotels last year for my upcoming wedding coming up the female who booked me told me that if anyone was interested in my hotels they would call me so I could either release them to whoever or pay for my hotels to keep them. I sent out my invites and my guests were calling me saying the Clock Tower is booked. I go in assuming I have to adjust something or work something out, some what of a gut feeling that something was wrong. Boy was it ever! - my hotels that I blocked way in advance have been given away and blocked by another lady. The girl asks me if i am "____" and i said nope... so that was a fault in its own because of breeching confidentiality on the other ladies behalf but I later find out that this benefited me somewhat. The Manager (of inn part) tells me shes been trying to contact the girl and she will try the girl one more time cause they have been trying for 3 weeks to get ahold of her because people have been calling for the rooms (My wedding guests) and she will let me know by Tuesday if all is good and I can have them... she assumed I would because shes never answered back for 3 weeks. She takes my number ensures she will call me. NO CALL... so I call back myself talk to a girl who tells me shes not in til Thursday! She will call manager and figure it out. This other girl calls me back NOT THE MANAGER to tell me the bad news that the hotels are to go to the other girl. I am so frustrated by this I say well I guess I'll see what I can do ... I email them back to tell them the disappointment this has caused and the troubles... I've heard NOTHING its been 48 hours.. My cousin left a google review ... he had time to leave a comment there though.. My sister & I have both called.... NO CALL BACK. The service of Management is BEYOND disappointing because I am not even getting a proper I AM SORRY let alone trying to make something work for me. I have to now get out of town shuttles cause there is maybe like 2 air bnb's for my out of town guests thats it! A bus is going to cost me a fortune... a limo for my fiance and I is also going to cost us and I have to do everything out of my home to get ready for my big day when I wanted the beautiful atmosphere of the clock tower in photos for getting ready... It's all destroyed my plans... Do I have to get a luxury of a limo? no... I could be sober and drive my fancy Hyundai Elantra - because that is what every bride wants on her wedding day to have no fun, drive herself home on her wedding and squish a big dress into a little car for a 30 minute drive.... For something that I was well efficient in trying to get done way ahead of time because I knew it was a long weekend and it would book fast has been squashed with no apologies or how it even happened. For the final hooray of this atrocious story that I would be able to talk to Mark about personally if someone would just have the decency to call me back or email me back with is that through the power of Facebook, mutual friends, small town living life && the breech of confidentiality by the girl asking me if i was a specific person who had my spots.... Looks as if this female who has my spot knows an employee or two.... Such a shame

What you have done to my cousin weeks before her wedding is horrible!! Leaving a bride, wedding party and family without a place! Double booking and then not helping to solve the problem with any compensation is outrageous!

Such a cute place. At outside at the patio. Had flatbread and a beer. Food was yummy and service was good.

Loved it

No hot water, beautiful claw foot tub in the queen Victoria room that only has 20 seconds of warm water then nothing except ice cold water. Impossible to use the bathtub or the shower. Talked to the lady at the desk and she said they would have the manager call, we never heard from them.

Very beautiful historical hotel.

Stopped by last Sat as we were picking up our daughter from Western Sun am. London was booked solid for a concert and tournaments. Found your establishment on the internet and took the drive 25 min past London to stay. Glad we did. Dinner was fantastic and we had the pleasure of being served by Olivia.... Wife loves Caesars and thought the in house version was fabulous with the pickle twist. Place was full by 6pm. Room was quaint and fit the theme of the building. Will visit again during the next university year.

Love the crab cakes! Nice bite that bites back a bit haha..the salads and French onion soup were hot and very tasty. Great service.. quick and friendly.. recommended!!