Reviews ( 408 )
Reviews ( 408 )
15 Jun 2019
We had an anniversary dinner tonight with another couple. Dinner was the best. All prepared on site. Travis our waiter did an excellent job .Definitely we will return
13 Jun 2019
Pleasantly surprised, great food and service!
10 Jun 2019
The Clock Tower does not fix what is right and gives away rooms to another person and their family the day of the wedding .. when my sister booked them a year in advance. They do not care at all with a this is unfortunate answer “from the owner.” Looks like the girl who got the rooms is close with workers there. Not cool as a small business. We like to use small businesses to keep them alive but atleast Corporate businesses look into things and make it right. Disappointed to say the least.
07 Jun 2019
I blocked hotels last year for my upcoming wedding coming up the female who booked me told me that if anyone was interested in my hotels they would call me so I could either release them to whoever or pay for my hotels to keep them. I sent out my invites and my guests were calling me saying the Clock Tower is booked. I go in assuming I have to adjust something or work something out, some what of a gut feeling that something was wrong. Boy was it ever! - my hotels that I blocked way in advance have been given away and blocked by another lady. The girl asks me if i am "____" and i said nope... so that was a fault in its own because of breeching confidentiality on the other ladies behalf but I later find out that this benefited me somewhat. The Manager (of inn part) tells me shes been trying to contact the girl and she will try the girl one more time cause they have been trying for 3 weeks to get ahold of her because people have been calling for the rooms (My wedding guests) and she will let me know by Tuesday if all is good and I can have them... she assumed I would because shes never answered back for 3 weeks. She takes my number ensures she will call me. NO CALL... so I call back myself talk to a girl who tells me shes not in til Thursday! She will call manager and figure it out. This other girl calls me back NOT THE MANAGER to tell me the bad news that the hotels are to go to the other girl. I am so frustrated by this I say well I guess I'll see what I can do ... I email them back to tell them the disappointment this has caused and the troubles... I've heard NOTHING its been 48 hours.. My cousin left a google review ... he had time to leave a comment there though.. My sister & I have both called.... NO CALL BACK. The service of Management is BEYOND disappointing because I am not even getting a proper I AM SORRY let alone trying to make something work for me. I have to now get out of town shuttles cause there is maybe like 2 air bnb's for my out of town guests thats it! A bus is going to cost me a fortune... a limo for my fiance and I is also going to cost us and I have to do everything out of my home to get ready for my big day when I wanted the beautiful atmosphere of the clock tower in photos for getting ready... It's all destroyed my plans... Do I have to get a luxury of a limo? no... I could be sober and drive my fancy Hyundai Elantra - because that is what every bride wants on her wedding day to have no fun, drive herself home on her wedding and squish a big dress into a little car for a 30 minute drive.... For something that I was well efficient in trying to get done way ahead of time because I knew it was a long weekend and it would book fast has been squashed with no apologies or how it even happened. For the final hooray of this atrocious story that I would be able to talk to Mark about personally if someone would just have the decency to call me back or email me back with is that through the power of Facebook, mutual friends, small town living life && the breech of confidentiality by the girl asking me if i was a specific person who had my spots.... Looks as if this female who has my spot knows an employee or two.... Such a shame
07 Jun 2019
SAD BRIDE : I blocked hotels last year for my upcoming wedding coming up the female who booked me told me that if anyone was interested in my hotels they would call me so I could either release them to whoever or pay for my hotels to keep them. I sent out my invites and my guests were calling me saying the Clock Tower is booked. I go in assuming I have to adjust something or work something out, some what of a gut feeling that something was wrong. Boy was it ever! - my hotels that I blocked way in advance almost a year have been given away and blocked by another lady. The girl asks me if i am "____" and i said nope... so that was a fault in its own because of breeching confidentiality on the other ladies behalf but I later find out that this benefited me somewhat. The Manager (of inn part) tells me shes been trying to contact the girl and she will try the girl one more time cause they have been trying for 3 weeks to get a hold of her because people have been calling for the rooms (My wedding guests) and she will let me know by Tuesday if all is good and I can have them... she assumed I would be okay because shes never answered back for 3 weeks. She takes my number ensures she will call me Tuesday. NO CALL... so I call back myself talk to a girl who tells me shes not in til Thursday! & She will call manager and figure it out. This other girl calls me back NOT THE MANAGER to tell me the bad news that the hotels are to go to the other girl. I am so frustrated by this I say well I guess I'll see what I can do ... I email them back to tell them the disappointment this has caused and the troubles... I've heard NOTHING its been 48 hours.. My cousin left a google review ... he had time to leave a comment there though.. My sister & I have both called.... NO CALL BACK. The service of Management is BEYOND disappointing because I am not even getting a proper I AM SORRY let alone trying to make something work for me. I have to now get out of town shuttles cause there is maybe like 2 air bnb's for my out of town guests that's it! A bus is going to cost me a fortune... a limo for my fiance and I is also going to cost us and I have to do everything out of my home to get ready for my big day when I wanted the beautiful atmosphere of the clock tower in photos for getting ready... It's all destroyed my plans... Do I have to get a luxury of a limo? no... I could be sober and drive my fancy Hyundai Elantra - because that is what every bride wants on her wedding day to have no fun, drive herself home on her wedding and squish a big dress into a little car for a 30 minute drive.... For something that I was well efficient in trying to get done way ahead of time because I knew it was a long weekend and it would book fast has been squashed with no apologies or how it even happened. For the final hooray of this atrocious story that I was hoping I'd be able to talk to Mark about personally if someone would just have the decency to call me back or email me back with is that through the power of Facebook, mutual friends, small town living life && the breech of confidentiality by the girl asking me if i was a specific person who had my spots.... Looks as if this female who has my spot knows an employee or two one maybe even particularly well.... Such a shame and the fact it wasn't made right or even apologized to makes me so sad... and even more in debt getting shuttles from other hotels outside of LONDON now.. because of this error... as if having a wedding isn't tough enough on the wallet!!!! Edit: he finally emailed me back post reviews but the email really doesn’t justify anything of the sort. And kind of in a round about way does suggest I was there first oddly enough ?
06 Jun 2019
What you have done to my cousin weeks before her wedding is horrible!! Leaving a bride, wedding party and family without a place! Double booking and then not helping to solve the problem with any compensation is outrageous!
05 Jun 2019
The soup and sandwich’s are awesome
02 Jun 2019
Such a cute place. At outside at the patio. Had flatbread and a beer. Food was yummy and service was good.
31 May 2019
31 May 2019
Loved it
30 May 2019
No hot water, beautiful claw foot tub in the queen Victoria room that only has 20 seconds of warm water then nothing except ice cold water. Impossible to use the bathtub or the shower. Talked to the lady at the desk and she said they would have the manager call, we never heard from them.
29 May 2019
28 May 2019
18 May 2019
12 May 2019
Very beautiful historical hotel.
08 May 2019
06 May 2019
02 May 2019
Stopped by last Sat as we were picking up our daughter from Western Sun am. London was booked solid for a concert and tournaments. Found your establishment on the internet and took the drive 25 min past London to stay. Glad we did. Dinner was fantastic and we had the pleasure of being served by Olivia.... Wife loves Caesars and thought the in house version was fabulous with the pickle twist. Place was full by 6pm. Room was quaint and fit the theme of the building. Will visit again during the next university year.
01 May 2019
16 Jun 2019